This training imparts the latest skills in customer-centric service delivery to you and your employees. Those who interact with customers for after-sales or service activities will learn to apply the right skills. The goal is to achieve and maintain high customer satisfaction. Practical methodologies and exercises teach how to approach customers and conduct effective service conversations.
This training provides excellent practical solutions for any service professional aiming to execute customer satisfaction at the highest level. The tools provided are tailored to the daily practice.
This training provides excellent practical solutions for any service professional who sees customer satisfaction as a crucial pillar. The tools provided are tailored to daily practice. Due to the positively confrontational and constructive training approach, the techniques provided are immediately applicable after the training. With the practical focus of the training, quick results can be achieved. After the training, you will be able to handle customer-centric service delivery appropriately. An improvement for your employees and the organization as a whole.
Would you like more information about the customer-centricity training and how it fits into your company? Our sales trainer will be happy to explain how this training can increase the sales results of your organization.